If you follow me on Twitter (@AubrieF) you know I dropped some $$ on marathon related stuff last week. Well it came on Saturday!!
I’m not a big online shopper, but I got some goodies a few years ago at the Philly 1/2 marathon expo, and really loved this vendor. Well this store is strictly online or at an expo, and I wanted some textile motivation for training, so I went for it.
According to their website, One More Mile‘s goal “is to provide fun, high quality exercise apparel at great prices! In this impersonal, high-tech world, we will offer highly personalized service to each customer and will strive to exceed our customers’ expecations and needs!”
Well, my goodness did they deliver. First the shipping label:
Inside the package was WRAPPED – with RIBBON:
Seriously, the little touches were so charming. I was giddy to have my order so soon, but opening this package was almost as good as the goods themselves! I won’t show you everything I ordered – you’ll see my snarky gear when I give you a marathon recap, but I will show you my keychain upgrade:
Have you ever been blown away by great customer service? How about terrible customer service?